What Are Effective Methods for Integrating Technology into Counseling Sessions?
Integrate Tech for Accessible Care
Written by Andrew Tessmer, M.Ed, LPC, LPCC, LMHC, QTAP
As a fully virtual, multi-state, private practice therapist, technology integration is essential in my ability to provide the most accessible care to my clients. My main focus when deciding upon which systems to use centers around the client experience and simplicity of use. As such, a system that hosts clients' electronic health records as well as supports HIPAA-compliant and secure video sessions, accessible via phone, tablet, or computer, is necessary to meet clients where they are and lets them choose the device they are most comfortable using.
I found the Jane app to be easy to use from the client end as well as from the clinician end, and the ability to customize services and branding for my practice was important. Clients have also reported enjoying using the Jane app and find it helpful that they are able to independently schedule/reschedule sessions as well as access their clinical records all in one system.